Intake and eligibility Assessment

The World Bank

The Inspection Panel reviews complaints from:

Any group of two or more people in the country where the Bank-financed project is located and who believe that, as a result of the Bank’s violation of its policies and procedures, their rights or interests have been, or are likely to be, adversely affected in a direct and material way. They may be an organization, association, society or other group of individuals.

A duly appointed local representative acting on explicit instructions as the agent of adversely affected peoples. In exceptional cases, a foreign representative acting as the agent of adversely affected peoples.

A World Bank Executive Director in special cases of serious, alleged violations of the Bank’s policies and procedures.


The Requesters need to show in writing that:

  • They live in the project area (or represent people who do), and have been or are likely to be adversely affected by a Bank-financed project.
  • They believe that they may suffer actual or future harm resulting from a failure by the Bank to comply with its policies and procedures.
  • Their concerns have been brought to the attention of Bank Management, and they are not satisfied with the outcome.

Cases under Eligibility Assessment

The World Bank
Case Update
Aug 27, 2023

Vietnam: Vietnam Coastal Cities Sustainable Environment Project (P156143) - Second Request

The World Bank
Case Update
Jun 20, 2023

Tanzania: Resilient Natural Resource Management for Tourism and Growth (P150523)